Privacy & Security
Your Privacy
Thank you for shopping at roaniris.co. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information, and the choices you have to restrict our usage of this information.
Collected Information
Personal information you provide to us while at checkout (e.g.: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on a secure web server and on our internal systems. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Roan Iris may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.
What are Cookies? Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.
Chat Data
When you use our live chat feature, we collect the information you provide, such as your name, email address, order details, and the contents of your messages. This information is used to respond to your inquiries, provide customer support, and improve our services.
We may share this information with third-party service providers (including our chat platform provider) solely for the purposes described above. These providers are contractually required to protect your information and to use it only as instructed.
Chat transcripts may be retained for business and legal purposes consistent with our data retention policies.
Secure Shopping
Orders placed on our site are encrypted using SSL technology*, so you can rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Policy Changes
Roan Iris may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what categories of personal information we collect, the right to request access to or deletion of your personal information, the right to correct inaccurate information, and the right to opt out of certain data sharing. You may exercise these rights by contacting us at hello@roaniris.co. We will not discriminate against you for exercising your rights.
European Union and United Kingdom Residents
If you are located in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) and UK GDPR provide you with certain rights over your personal data. These include the right to access, correct, erase, restrict processing, object to processing, and the right to data portability.
When you initiate a chat, we process your data based on your consent and our legitimate interest in providing customer support. Your information may be transferred outside of your country, including to the United States, and we implement safeguards such as Standard Contractual Clauses to protect your information. You have the right to lodge a complaint with your local supervisory authority.
Feel free to contact us with any questions about our Privacy & Security Policy.
Email:
hello@roaniris.co
Mail:
Roan Iris
2237 Iron Horse Rd.
Bozeman, MT 59715
